GDPR - General Data Protection Regulation

Introduction

Ultra Beats LLC ("Ultra Beats", "we", "us", or "our") is committed to protecting the privacy and personal data of our customers and users ("you"). This Data Protection Policy ("Policy") outlines how we collect, use, process, store, and share your personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

1. Data We Collect

We collect various types of personal data from you, including:

    Contact Information: Name, email address, phone number, billing address, shipping address.
    Account Information: Username, password, payment information (credit card details, PayPal information, etc.).
    Purchase Information: Order details, product information, purchase history.
    Website Usage Data: IP address, browser type, operating system, pages visited, time spent on site.
    Communication Data: Emails, messages, and other communications with us.

2. How We Collect Data

We collect data through various means, including:

    Website: When you browse our website, register for an account, make a purchase, or contact us.
    Email: When you subscribe to our newsletter or contact us via email.
    Payment Processors: When you make a purchase through our website, we may collect payment information through third-party payment processors.
    Social Media: When you interact with us on social media platforms.

3. How We Use Data

We use your data for the following purposes:

    To provide and improve our services: Processing your orders, managing your account, providing customer support, and improving our website and products.
    To communicate with you: Sending you updates, newsletters, promotional offers, and other relevant information.
    To comply with legal obligations: Responding to legal requests, reporting to regulatory authorities, and protecting our rights and interests.
    To analyze website usage: Improving our website and products based on user behavior.

4. Data Sharing

We may share your data with:

    Third-party service providers: For the purposes of processing your orders, managing your account, providing customer support, and other business operations.
    Payment processors: For the purpose of processing your payments.
    Law enforcement agencies: In accordance with legal obligations.
    Other third parties: With your consent or as required by law.

5. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction.

6. Data Retention

We retain your data for as long as necessary to fulfill the purposes outlined in this Policy. We will delete your data when it is no longer needed for these purposes.

7. Your Rights

You have the following rights regarding your personal data:

    Right of access: You have the right to access your personal data.
    Right to rectification: You have the right to request correction of inaccurate or incomplete data.
    Right to erasure ("right to be forgotten"): You have the right to request deletion of your data under certain circumstances.
    Right to restriction of processing: You have the right to request restriction of processing your data in certain circumstances.
    Right to data portability: You have the right to receive your data in a structured, commonly used, and machine-readable format.
    Right to object: You have the right to object to the processing of your data in certain circumstances.

8. Contact Us

If you have any questions or concerns about this Policy, please contact us at:

    Email: info@ultrabeats.shop
    Phone: +383 44 872 828
    Address: Str.Sejdi Sejdiu Nr.1, Fl.2, 70000 Ferizaj, Kosovo

9. Changes to this Policy

We may update this Policy from time to time. We will notify you of any material changes by posting the updated Policy on our website.

10. Governing Law

This Policy is governed by and construed in accordance with the laws of Kosovo.